Procure to Pay (P2P) software is a fast-growing market. In this market scene with a high number of P2P suites, Coupa is regarded as a mature vendor. It offers a monolithic solution in P2P automation. Yet, businesses looking for specialized procurement solutions may not find Coupa as suitable as other software.
If you are already using Coupa, please bear in mind that P2P suite migration can be complex. You can check out solutions like APAI to add more capability to Coupa and solve your business problem without a long migration program. For those considering deploying Coupa or reconsidering their Coupa installation, we are listing Coupa’s top alternatives.
Comparison of Coupa and 5 Alternatives
|Up to 4 documents/year ✅
|Oracle Procurement Cloud
*Ratings and reviews are based on Gartner Peer Insights, G2 and Capterra. Vendors who received more reviews are ranked first.
The Coupa Business Spend Management suite is offered by Coupa. Organizations searching for a single solution that can address a variety of use cases without making major trade-offs may consider Coupa. As with any software, Coupa has pros and cons.
Integration. One of the key benefits of adopting Coupa as a P2P solution is its ability to integrate with other systems, such as ERPs.
Payment capabilities. Coupa is the one of the leading vendors for the financial use case because of its payment processing capabilities. Customers are given options to increase the total amount of spend under monitoring by means of deeply incorporated virtual card creation and approval routines that enable both in-application and offline use cases.
E-Purchasing. Coupa’s e-purchasing platform features one of the most punch-out catalogs that can be browsed and shopped from within the platform.
Fraud detection. With Coupa’s spend guard, businesses can detect fraud, errors and flag suspicious activity across all business spend (Figure 1).
Implementation can be a complex process, requiring time and resources to ensure a smooth transition.
Costs. Coupa’s pricing model may not align with small to mid businesses’ budgetary requirements.
Learning curve. To the extent that Coupa offers comprehensive solutions, its interface is also comprehensive. The lack of in-app prompts can make it difficult for new users to adapt. 2
Poor customer support. It may be challenging to acquire prompt assistance from Coupa, as its customer service may be limited in certain countries or for particular languages. Their aid is often costly and falls short of expectations.
Limited customization. Although Coupa offers basic customization of workflows, when it comes to specific requirements such as adding custom fields, changing approval chains and more, it may remain limited.3
Gartner Peer Insights: 4.6/5 based on 632 reviews.4
G2: 4.2/5 based on 279 reviews. 5
Capterra: 4.2/5 based on 85 reviews. 6
1- SAP Ariba
Inclusive. SAP can be a good choice for businesses seeking to manage all expenditure centrally through a single P2P suite.
Integration. One of the key benefits of choosing SAP Ariba is its ability to integrate with other software, such as ERP systems or other accounting software.
Expense tracking. With SAP Ariba, one can automate expense tracking and streamline AP processes.
Advanced analytics and reporting. SAP Ariba provides analytics functionalities. This allows businesses to gain important insights into procurement processes and supplier performance. With access to real-time data and reporting dashboards, the decision-making processes can be improved.
Cloud-based. Another advantage of SAP Ariba is its cloud-based platform. This means that the procurement system is accessible anytime, anywhere, without the need for on-premise installations or infrastructure.
Hard to navigate. Using SAP Ariba is a complex process for users who do not have primary experience on the platform. (Figure 2). This means that specific training might be required, which could be time consuming for businesses. Also, the interface is not very- user friendly. In case of mistakes, users might have to start the whole process from scratch.7
Slow. The software can slow-down in case of a high number of POs and invoices. Invoices can get held up in the system which cause complexities.9
Difficulties in approval processes. Some of the steps like editing of submitted or approved purchase requisitions and adding extra approvals can be complex. Approval flows can take a long time as manual feedback approval is awaited.
Rigid. The system can have difficulties in coping with changes made in POs after they have initially been created. (Figure 3)
Overall, despite cons, customers searching for direct support for POs, inventory management, work orders can find SAP useful.
Gartner Peer Insights: 4.2/5 based on 353 reviews.11
G2: 4.1/5 based on 476 reviews.12
Capterra: 3.4/5 based on 46 reviews.13
Basware is initially specialized in accounts payable automation but has later expanded to offer a comprehensive Procure-to-Pay (P2P) suite, delivered through a multi-functional cloud.
Integration. The platform excels in automating Accounts Payable Invoice Automation (APAI) and integrates smoothly with various supplier networks.
Its cloud-based character offers accessibility and scalability.
Strong focus on APAI. (accounts payable AI). Company has a strong emphasis on the use of AI. The claim that the one-size-fits-all approach of P2P suites can lock customers into suites with uneven quality that will often take years to roll out. Basware, thus offering a “microservices architecture” will look like an ecosystem of application plugins, running off a core spend management platform.14
Fraud detection. Use of AI and machine learning can enhance fraud detection and expenditure management activities.
Implementation may require time and resources to ensure an easy transition.
Reliance on both third-party and in-house analytics tools, which may complicate the analytics landscape.
Gartner Peer Insights: 4.5/5 based on 138 reviews.15
G2: 4.0/5 based on 110 reviews.16
Capterra: 4.1/5 based on 20 reviews.17
3- Oracle procurement cloud
Reporting. Oracle can provide robust reporting functionalities with real-time data and reporting dashboards.
User friendly. Oracle’s interface is user-friendly. This makes it easier for users to adapt to the platform.
Scalable. Oracle offers scalable solutions that can cater to specific needs regardless of the size of the business.
Offers a wide range of integrated solutions. Oracle provides a wide range of enterprise solutions and cloud services, including Oracle Fusion Cloud Procurement, a component of Fusion Cloud Applications suite. Accessible via a public cloud, this platform can be an option for organizations wanting to manage various types of spending.
The software might need improvements in services procurement and supplier collaboration.
Modules use efficiency. There are redundant fields across the modules. For instance, if a company buys an entire end to end suite, instead of being able to use individual models when needed, they will be faced with a set of models where transitions are difficult and integration is weak.18
Lack of support. Oracle’s support is inadequate when the application experiences problems such as slowdowns or disorientation.
Gartner Peer Insights: 4.2/5 based on 95 reviews.19
G2: 4.1/5 based on 37 reviews.20
Capterra: 4.2/5 based on 5 reviews.21
Synchronization. One of the advantages of PRM360 is, it provides a good level of sync with ERP systems.
Customizable. PRM360 is a highly customizable platform that provides solutions that enables businesses to make faster decisions and finalize vendors. It offers comprehensive automation with catalog management, contract management, RFQ process and conducting auction.
Vendor friendly: In PRM360, vendors get notified if, for instance, they are shortlisted for quote submission. They can also get to know the status of their quote submitted by using the portal. They can view POs when mentioned which eliminates the need to send any mail to vendors for each PO.
UI design. UI interface and the workflows are open to improvements as, especially first time users get easy understanding of the tool.22
Slow. The loading issues can occur while loading high-numbers of data.
Gartner Peer Insights: 4.8/5 based on 150 reviews.23
G2: 4.8/5 based on 140 reviews.24
5- Jaggaer ONE
JAGGAER’s JAGGAER ONE suite is a multi-functional cloud-based solution.
Comprehensive solution. JAGGAER ONE provides a one-stop-shop for managing various types of spend, making it a good fit for businesses with diverse procurement needs.
Integration and E-Purchasing. The software integrates well with external systems and offers above-average e-purchasing features.
Supplier financing capabilities. One of the major benefits of choosing Jaggaer is its supplier financing capabilities. With features such as early payment discounts and dynamic discounting, Jaggaer enables businesses to optimize their working capital and strengthen relationships with suppliers.
Improved cash-flows. By offering flexible payment options, Jaggaer empowers businesses to negotiate better terms and improve cash flow.
Specialized functionalities. Standout features include integrations with product life cycle management (PLM) and planning systems for direct materials procurement.
Third-Party OCR feedback: According to a Gartner report, there has been negative customer feedback concerning its third-party optical character recognition (OCR) capture solution.25
Gartner Peer Insights: 4.4/5 based on 148 reviews.26
G2: 4.4/5 based on 27 reviews.27
Capterra: 4.3/5 based on 3 reviews.28
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This post originally appeared on TechToday.