AVI-SPL has released its Enterprise Managed Services solution, which includes digital signage, audio-visual (AV), and unified communications (UC) solutions for the workplace, in rooms, and on cloud.
The key features of AVI-SPL’s Enterprise Managed Services are its extensive coverage, global reach, simple deployment, and comprehensive support.
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According to the leading digital enablement provider, AVI-SPL, it is the only managed services package that supports such a wide array of technologies across this number of countries.
Tim Riek, Executive Vice President of Technology Solutions for AVI-SPL, provided this assurance of its managed services offering:
“Our turnkey approach to Enterprise Managed Services ensures IT leaders can focus on strategic initiatives, confident that their entire communications and collaboration technology domain will perform seamlessly.”
With video communications now essential to modern work, companies depend on the access to and performance of these solutions. Unfortunately, there are often challenges facing IT professionals, such as the reliability of technology and lack of IT talent.
AVI-SPL’s latest offering mitigates these concerns with its turnkey solution that tracks, manages, monitors, and reports on digital signage, AV, and UC technology within the workplace.
As a result, IT leaders can speed up their return on AV and UC investments through enhanced technology up-time, and improved employee experiences and productivity.
Key Features
Extensive coverage is available for all digital signage, AV, and UC technology, with advanced support for on-premise infrastructure, on-cloud platforms, and devices.
The offering includes “unparalleled” global coverage, plus 24/7 support from the AVI-SPL Global Help Desk and onsite support in over 60 countries.
Customers will gain flexibility and cost-effectiveness no matter their size through its easy deployment and scalability with fixed per-room pricing for AV and UC or per player for digital signage solutions.
The company also provides comprehensive support and management of customer technology, using ITIL management best practices, certified technicians, and apps designed to increase performance and user experiences.
Moreover, AVI-SPL’s Enterprise Managed Services are available for the entire lifetime of these technologies, which include asset inventory, device monitoring, cloud administration, software and firmware upgrade, preventative maintenance, problem management and remote incident, field dispatch, analytics, and reporting.
Its services are also integrated with third-party calendaring, manufacturer cloud solutions, and ticketing.
Nancy Lussier, Director, Content and Campaign Management at AVI-SPL, recommended avoiding the temptations of all-in-one solutions in an AVI-SPL blog post last month: “Technology can also improve employee flexibility and mobility by allowing them to easily switch between devices and collaboration platforms. This is useful for employees who travel or frequently move between home and office.
“It can be tempting to purchase one-size-fits-all solutions because you get a volume discount, and you only have a single system to manage and support. However, solutions are not a good investment if they only work for a small fraction of your employees.
AVI-SPL works with leading companies within the industry, such as Cisco, Microsoft, Zoom, Google, Crestron, Poly, Logitech, and more.
This post originally appeared on Service Management - Enterprise - Channel News - UC Today.