Microsoft’s upcoming Windows 11 version 22H2 update, which will be introducing several new features to the Start Menu interface, can also break said Start Menu if certain third-party apps are also installed on the OS.
Windows 11 update 22H2, which will most likely be coming out sooner rather than later in 2023 according to a recent report from Windows Latest, would add a feature that if you hover over a recommended file, a preview panel pops up showing relevant details. However, according to PCMag, a preview build of the update that launched ahead of the general release is already breaking the Start Menu.
Microsoft seems to have already narrowed down the cause: third-party user interface modification apps, such as ExplorerPatcher, which “aims to enhance the working environment on Windows.” But instead of planning a patch for the bug, the tech giant is instead suggesting that users uninstall from this list of third-party apps before they install the update.
But what if you already installed the update, and now your Start Menu is bugged? Then Microsoft suggests that you contact the app developer for a solution. This means that those already suffering from the bug could have a broken OS by the time the update officially launches.
We’ve reached out to Microsoft concerning the issue and will update this article with any official statements.
Who’s fault is it?
On one hand, when a user installs a third-party app on their PC, they’re accepting the risk involved with that app. While Microsoft allows for users to have third-party apps, the developers of said apps are the ones responsible for maintenance and bug fixes, unlike Microsoft and its own first-party apps. So the tech giant refusing to fix this issue in particular is fair game, especially since it has its own list of bugs and issues to patch.
However, considering that it’s several third-party apps tied to a specific type and that Microsoft quickly narrowed down the cause, it’s clearly an issue with the update not playing nice with user interface modification apps. And Microsoft not offering any solutions, especially those with a now suddenly broken OS, is not a great look for an OS that’s constantly and consistently riddled with bugs and issues.
It’s technically not either entity’s fault, third-party app developers wouldn’t have a reason to suspect their apps would bug the Start Menu with this update, and Microsoft has a solid reason for not wanting to get involved with the cleanup.
Hopefully developers have a patch coming in soon to fix this major headache, though the most ideal solution would be for Microsoft to patch it instead.
This post originally appeared on TechToday.