Bradley Wickett, employee at The Royal Wolverhampton NHS Trust (RWT) with trust EPR mascot Bluford Bear (Credit: RWT)
The Royal Wolverhampton NHS Trust has launched an electronic patient record (EPR) from System C as part of its digital transformation programme.
The CareFlow EPR, which went live on 29 September 2025, is being delivered in phases to unify several legacy systems into a single, trust-wide platform.
It is hoped to modernise how patient information is managed across New Cross Hospital, Cannock Chase Hospital and West Park Hospital.
Gwen Nutall, managing director at The Royal Wolverhampton NHS Trust, said: “The launch of our new EPR is a significant milestone in our digital journey.
“By harnessing the latest technology, we’re creating a more connected, efficient, and responsive service for patients across our hospitals and community services.
“The system will reduce duplication and improve communication. It’s an exciting step forward for both staff and patients.
“I’d like to thank all of our staff for their hard work in preparing for and embracing this change.”
CareFlow EPR is an AI, cloud-native and mobile-enabled EPR that provides clinicians with real-time access to patient records with the aim of enhancing safety and enabling joined-up care.
The system is expected to streamline workflows, reduce administrative burden, and release more time for staff to focus on safe and effective care.
Dermot Ryan, director of digital transformation at NHS England, said: “The launch of an integrated EPR system will help transform the way care is delivered for patients at Royal Wolverhampton NHS Trust.
“Moving to a single trust-wide system is no small feat and will lead to significant improvements, including streamlining workflows, reducing administrative tasks and improving data accessibility – as well as enabling the use of innovative technologies that support NHS professionals and enhance patient care.”
The Royal Wolverhampton NHS Trust signed a 10-year contract with System C for an integrated EPR system in November 2023.
Future phases of the trust’s EPR programme will be delivered throughout 2026 and 2027 and will aim to replace traditional paper-based assessments and charts with digital information.
Guy Lucchi, managing director of healthcare at System C, said: “We’re thrilled to support The Royal Wolverhampton NHS Trust in this landmark deployment.
“Large scale deployments can be susceptible to delays and complications, and our proven delivery track record and close collaboration with the trust has ensured a smooth transition.
“This go-live is a powerful example of how digital innovation can enable transformation at scale, and we’re proud to be part of it.”
Adopting CareFlow EPR is a cornerstone of the trust’s wider digital transformation strategy and is aligned with the NHS 10 year health plan to harness technology for better care.
The Royal Wolverhampton NHS Trust is also piloting an AI scribing tool from CLEARNotes during clinical consultations to enhance efficiency and productivity and allow consultants more time with patients.
Meanwhile in 2024, Jersey General Hospital implemented CareFlow in its adult and neonatal intensive care units.
The post Royal Wolverhampton goes live with System C’s CareFlow EPR first appeared on TechToday.
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