More than 100,000 care plans have been created using the Universal Care Plan (UCP) since the programme was launched, Capital OneLondon has announced.
The UCP is an NHS service that digitally shares personalised care plans with healthcare and social care sector professionals across London.
It was launched in July 2022 initially to support advance and urgent care planning, but it has since expanded to support Londoners with sickle cell disease and other long-term conditions including dementia, frailty, learning disabilities and autism.
In total, 101,966 care plans have been created since the UCP was introduced, with 84,621 living Londoners currently having a care plan on the system.
Nick Tigere, head of the UCL programme, said: “It is great that in just three years over 100,000 care plans have been created on the UCP system helping to ensure Londoners receive the right care, at the right time, provided by the right team.
“This is testament to the hard work of so many people, and I would like to thank everyone involved. Our work continues to ensure that every Londoner who needs one has a UCP, so more patients benefit.
“Over the years ahead the UCP also has an important role in supporting the government’s vision of shifting care from treatment to prevention, hospital to community and analogue to digital.”
A care plan is created on the UCP system following a conversation between a patient and a professional involved in their care.
Once saved, it is visible to all health and care services who use the system, including those who may care for the patient during an emergency. This helps to ensure a patient’s wishes and preferences are always considered, so they receive the care and outcomes that reflect what matters to them.
Patients can also view their UCP on the NHS App or web browser, helping to reassure them that their care plans are communicated correctly to those professionals looking after them. Work is underway to enable Londoners to directly input into their care plans.
Barbara Benedek, member of the UCP’s People with Lived Experience Group, said: “As a patient, it is reassuring to me to know that, if I need medical care urgently, the paramedics, A&E staff and others who will look after me, will know about my medical conditions, my medication and my wishes about my care.
“That is what the UCP does for Londoners. I am one of the patients on the lived experience group which is involved in the expansion of the UCP. Our role is to ensure that patient’s needs and wishes are at the core of the UCP.”
More than 30,000 care plans are viewed by health and care staff each month, including around 15,000 care plans viewed by urgent and emergency care staff.
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