UK digital health innovator Aide Health has launched Mirror, what it claims is the UK’s first AI-powered scribe for patients. The company says the tool is set to tackle the widespread problem of medical advice being forgotten or misunderstood after appointments.
Research shows up to 80% of medical details are forgotten immediately, and of the small amount remembered, nearly half is recalled inaccurately.
Medication adherence is estimated at just 50%, contributing to half of all treatment failures, and poor communication is implicated in 70% of adverse events, with two-thirds occurring during patient handoffs. Poor communication is estimated to cost the NHS 1 billion GBP per year (2017).
“20 million face-to-face GP appointments were recorded in England in June of this year alone. That’s tens of millions of instructions, diagnoses, and treatment plans at risk of being lost or misinterpreted,” said Ian Wharton, Founder and CEO, Aide Health.
“We created Mirror for patients, not clinicians, because understanding and remembering clinical information is one of the most important and fixable issues in healthcare.”
Mirror discreetly captures consultations and produces personalised, plain-English summaries patients can revisit at any time, reducing anxiety, improving adherence, and supporting better outcomes.
The company says it is designed for all types of medical interactions, whether in GP surgeries, hospitals, pharmacies, or other healthcare settings.
The tool is expected to be particularly valuable for people with chronic conditions, those with limited health literacy, and individuals with cognitive challenges such as dementia according to Aide.
Mirror is built to reassure both clinicians and patients. Audio recordings are used only for AI processing and are deleted immediately.
Patients are clearly informed that AI can make mistakes, are advised to follow their clinician’s prescription instructions, and to double-check with a healthcare professional if they are unsure.
Mirror was inspired by Wharton’s experience supporting his father, who has early-stage Alzheimer’s, during a hospital admission after a fall and broken hip.
“The volume and complexity of medical information given to him at the bedside, only days after trauma while in an unfamiliar environment, meant little, if anything, was remembered,” he said.
“We were with him nearly the entire time, but my biggest fear was something crucial being missed in the moments he was alone. No patient or family member should experience that worry or sense of isolation with the technology we have available to us today.”
Related
The post Aide Health launches UK’s first AI scribe for patients first appeared on TechToday.
This post originally appeared on TechToday.