Dr Dan Bunstone, clinical director at Warrington Innovation Network Primary Care Network (WIN PCN) (Credit: WIN PCN)
An AI system to help patients manage long-term health conditions is being rolled out in GP surgeries across Warrington to help reduce pressure on NHS services.
The service, which started to go live last month, will support people living with conditions including chronic obstructive pulmonary disease (COPD), obesity and hypertension – three of the biggest contributors to pressure on local health services.
Respiratory conditions, including COPD flare-ups, are the leading cause of A&E visits in Warrington according to research by the NHS Confederation in 2023, and more than 70% of adults in Warrington are classified as overweight or obese.
Warrington Innovation Network Primary Care Network (WIN PCN), which covers six surgeries and around 55,000 patients, has partnered with digital health provider Aide Health to roll out the app which supports patients to manage their medication, monitor symptoms, identify early warning signs and receive education on their conditions.
Dr Dan Bunstone, clinical director at WIN PCN, said: “Too much of chronic disease care is reactive. We see patients when something has already gone wrong.
“Aide changes that by keeping in touch with patients every day, regardless of their condition, whether that’s COPD, hypertension, or obesity.
“It means we can support them proactively and pick up on issues before they escalate.”
Aide Health, which launched in 2021, supports patients and clinicians to better manage long-term conditions through a combination of a mobile app and a clinician platform, helping improve shared decision-making and support beyond clinic visits.
Patients will be invited to join via a text message from their practice, before accessing support through the Aide app.
The programme will focus on improving medication adherence, increasing patient confidence, and expanding access to support between appointments.
Local GP leaders expect the initiative to hep patients to take more control of their health and ease pressure on services by reducing avoidable appointments and hospital visits.
Brian Snyder, co-founder and chief operating officer at Aide Health, said: “What happens between appointments is critical in managing long-term conditions.
“By supporting patients with short, daily conversations, we’re helping them stay on track with their treatment and giving clinicians better visibility to intervene earlier when needed.”
In October 2025, the firm launched an AI scribing tool called ‘Mirror’ for patients, which listens during healthcare consultations and produces a plain-English summary so that medical advice is not lost when the patient leaves the room.
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