All posts by Nitika Rawat

• IT News

  How Generative AI is Reshaping Global Industries

  In the not-so-distant past, the term “Artificial Intelligence” often conjured images of futuristic ..

  

  January 9, 2024

  0 0
• IT News

  A Strategic Must for Modern Contact Centers

  Insights from Kore.ai Contact Center Agent Experience Benchmark Report 2023 Welcome to another installment ..

  September 28, 2023

  0 0
• IT News

  A Strategic Must for Modern Contact Centers

  Insights from Kore.ai Contact Center Agent Experience Benchmark Report 2023 Welcome to another installment ..

  September 28, 2023

  0 0
• IT News

  What’s Behind the Agents’ Knock Knock? Decoding Contact Center Ratings

  Contact Center Excellence Blog Series Picture this: The bustling domain of contact centers, where things ..

  September 25, 2023

  0 0