Cloud-based insurance software company JAVLN is accelerating its mission to help insurance brokers, agencies, and underwriters become better risk advisers, with the appointment of three senior leaders: Raymond Marshall as Chief Customer Officer, Geoff Keast as Chief Revenue Officer, and Tim Mole as Head of AI & Data.
These strategic hires signal JAVLN‘s intensified focus on ANZ market leadership and efficient, scalable global expansion by prioritising customer success, commercial growth, and next-generation, AI-powered products.
Raymond Marshall brings more than 20 years’ experience leading large-scale transformation and global growth in executive roles. He is overseeing JAVLN’s end-to-end customer journey, leading the cultural and operational shifts required for a world-class customer experience, driving satisfaction, loyalty, and customer success.
Geoff Keast, who joins as Chief Revenue Officer, brings more than 15 years of revenue leadership and global growth experience in insurtech and financial services. In his new role, Geoff is focused on accelerating efficient revenue growth and building strategic partnerships across the insurance ecosystem.
Tim Mole joins as Head of Data & AI, bringing 30 years’ experience in management and technical leadership, specialising in data, analytics and AI. He has held senior roles at iconic New Zealand-based technology companies including Xero and humm group. At JAVLN, Tim is leading the company’s investment in building AI-native product innovation and unlocking new analytics and automation capabilities for both customers and internal teams.
On welcoming the three leaders, JAVLN CEO David Leach said their complementary strengths will play a pivotal role in the company’s next phase of growth and customer focus.
“These new senior leaders are instrumental to delivering the transformational step-change JAVLN needs to become the clear market leader in ANZ and build our global presence. Raymond, Geoff, and Tim are here to instil a culture of urgency and high performance while strengthening our position as the trusted technology partner for brokers and agencies. They bring the expertise needed to scale our growth, successfully deliver great customer experiences, and rapidly embed AI into our platform.”
These appointments follow a period of momentum for JAVLN, including a successful capital raise which is helping boost its expansion across Australia and globally. As part of this global focus, JAVLN is prioritising its Officetech platform to enter new markets, helping more brokers and agencies streamline operations, manage compliance, and operate efficiently and securely.
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